Shipping Policy

Forge Science
Effective Date: February 11, 2026

Order Processing & Fulfillment

Orders are processed and shipped Monday through Friday, excluding federal holidays.

  • Orders placed before 2:00 PM Eastern Standard Time (EST) are typically processed the same business day.
  • Orders placed after 2:00 PM EST are generally processed the following business day.
  • Processing times may be extended during periods of high order volume.
  • Customers will be notified if significant fulfillment delays occur.
  • All processing and shipping timeframes are estimates and are not guaranteed delivery dates.

Shipping Carrier & Method

All orders are shipped via USPS Ground services unless otherwise selected at checkout.

  • Shipping services are limited to areas supported by USPS.
  • Carrier delays caused by weather, natural disasters, operational disruptions, or other unforeseen events are outside of our control.
  • Forge Science is not responsible for carrier-related delays once a package has been transferred to USPS.

Tracking Information

Tracking information is automatically sent to the email address provided at checkout once a shipping label is generated.

  • Tracking updates may take time to appear within the carrier’s system.
  • Temporary tracking delays do not indicate shipment failure.
  • It is the customer’s responsibility to monitor tracking updates.

Estimated Transit Times

Typical USPS Ground transit times are 2–5 business days within most United States destinations.

  • Transit times vary depending on location and carrier conditions.
  • Shipping timelines are estimates only and are not guaranteed.

Lost, Delayed, or Stalled Shipments

A shipment may qualify for investigation if:

  • No tracking movement occurs for 7 consecutive days, or
  • The shipment remains in transit more than 15 business days after shipment confirmation.

Replacement shipment or refund eligibility is determined at the sole discretion of Forge Science following carrier investigation results.

Customers must contact support to initiate a shipment investigation.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

  • Address changes cannot be guaranteed once an order is placed.
  • Orders returned due to incorrect, incomplete, or undeliverable addresses may require additional shipping fees for reshipment.
  • Forge Science is not responsible for delays or losses resulting from incorrect address information provided by the customer.

Order Verification & Fraud Prevention

Orders may be subject to verification or cancellation if fraud risk indicators are detected.

  • We reserve the right to delay shipment, request additional verification, or cancel high-risk orders at our discretion.
  • Orders flagged for risk may require identity or payment verification before processing.

Responsibility After Delivery

Once tracking confirms delivery to the shipping address provided at checkout, responsibility for the package transfers to the customer.

  • Customers are responsible for ensuring a secure delivery location.
  • Forge Science is not responsible for packages confirmed delivered by the carrier.
  • Claims for missing or incorrect items must comply with our Refund Policy, including sealed packaging requirements.

Shipping Availability

We currently ship within serviceable areas supported by USPS domestic shipping services.

Certain destinations may experience extended delivery timeframes due to carrier conditions.

Shipping Support & Disputes

Customers experiencing shipping concerns, delays, or missing shipments must contact our support team before initiating payment disputes, chargebacks, or claims.

We are committed to resolving shipping concerns promptly and professionally.

Initiating a chargeback prior to contacting support may result in order restrictions or account review.

Policy Acknowledgment

By placing an order with Forge Science, customers acknowledge and accept the shipping timelines, carrier limitations, and policies outlined in this Shipping Policy.

If you want, I can now:

  • Tighten this further for high-risk merchant compliance
  • Make it slightly more customer-friendly
  • Or create your final “Terms & Conditions” master page to tie everything together

You’re building this the right way.

Now, my criteria. We use USPS PRIORITY, or UPS 2 day air. Don’t give estimate times. And for reship out we only reship if a pahfage hasent moved in 15 days in a row. We ship Monday – Friday, and if you order after 8am MST it will be shipped the following day. No drop offs over the weekend

Perfect. I’ll write this exactly how Forge Science operates — clean, firm, and clear.
No delivery estimates. Clear reship rule. Your exact cutoff time.

Here’s your finalized Shipping Policy ready to paste:

Shipping Policy

Forge Science
Effective Date: February 11, 2026

Order Processing & Fulfillment

Forge Science processes and ships orders Monday through Friday only, excluding federal holidays.

  • Orders placed before 8:00 AM Mountain Standard Time (MST) are typically processed and shipped the same business day.
  • Orders placed after 8:00 AM MST will be shipped the following business day.
  • We do not process or drop off shipments on weekends.
  • Once an order has been shipped, it cannot be modified or canceled.

Processing times may be extended during periods of high order volume or order verification.

Shipping Methods

All orders are shipped using one of the following carriers:

  • USPS Priority Mail
  • UPS 2 Day Air

The shipping method used will be selected at checkout when applicable.

Forge Science is not responsible for carrier delays once a package has been transferred to USPS or UPS.

Tracking Information

Tracking information is automatically sent to the email address provided at checkout once the shipping label is generated.

  • Tracking updates are controlled by the carrier.
  • Delays in tracking updates do not indicate shipment failure.
  • Customers are responsible for monitoring tracking information after shipment.

Reshipment Policy (Stalled Shipments)

A package may qualify for reshipment only if:

  • Tracking shows no movement for 15 consecutive days.

Reshipment eligibility is determined at the sole discretion of Forge Science following review of tracking history.

Packages that are moving within the carrier network do not qualify for reshipment.

Address Accuracy

Customers are responsible for entering accurate and complete shipping information at checkout.

  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
  • Address changes cannot be guaranteed after an order is placed.

Forge Science is not responsible for delays or delivery failures caused by incorrect address information.

Responsibility After Delivery

Once tracking confirms delivery to the address provided at checkout, responsibility transfers to the customer.

  • Customers are responsible for ensuring a secure delivery location.
  • Forge Science is not responsible for packages marked as delivered by the carrier.

Any claims for missing or incorrect items must comply with our Refund Policy, including sealed packaging requirements.

Fraud Prevention & Order Review

Orders may be subject to review or verification if risk indicators are detected.

Forge Science reserves the right to delay shipment, request additional verification, or cancel orders at our discretion.

Policy Acknowledgment

By placing an order with Forge Science, customers acknowledge and accept the processing schedule, carrier policies, and reshipment criteria outlined in this Shipping Policy.